Student Services

As an online student, you have access to many of the resources and services available to campus students. Explore the options below to learn more about how we’re here to help you succeed.

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Technology Services

From registration to coursework, from email to personal information, and everything in between—whatever you need to do at BGSU—Information Technology Services (ITS) can help. ITS plays an integral role at BGSU by establishing and supporting an environment in which technology enhances and improves teaching, learning, research, and university operations.

Our team is happy to answer your questions about MyBGSU and email, file storage, access to free shared resources, information security, and more. For assistance, call 419-372-0999 Monday – Thursday, 7 a.m. – midnight; Friday, 7 a.m. – 5 p.m.; weekends, 10 a.m. – 5 p.m. You can also live chat with an ITS staff member or follow us for helpful tips on FacebookTwitterInstagram or YouTube.

Career Assistance

As a BGSU online student, you will have access to our Business Career Accelerator throughout your program. This career resource uses expertise and technology to assist with job search and placement. In other words, we help you capture the return on your education investment.

The office provides access to webinars and virtual networking sessions, assistance with resume development, interviewing and portfolio tips, potential openings with employer partners, and more.

Our website is packed with helpful tools, but you can also email anytime or call 419-372-4081 during regular business hours.

Library Services

The Jerome Library on the BGSU campus advances teaching, learning, research, collaboration and discovery to empower a diverse community of users to contribute to the public good. The Library aspires to provide anytime, anywhere access to resources, collections, services and expertise.

Online students can access our vast collections along with Interlibrary Loan (ILL) services, a wide variety of databases, and much more. In addition, any student with a BGSU ID and a current BGSU library account may borrow items from any OhioLINK member library by visiting that library.

Librarians are able to assist graduate students with research assignments. For assistance, you can email or live chat with a librarian during reference desk hours. Plus, we’re available via phone (419-372-6943) or text (419-318-1999).

Financial Aid

Your education is a major investment. That’s why BGSU offers a variety of financial resources to help offset your educational costs.

If the financial aid process seems challenging, don’t worry. We’re here to guide you through your options, answer your questions and help you make sound financial decisions. Start your Free Application for Federal Student Aid (FAFSA) as soon as possible after applying to BGSU. You’ll automatically be considered for most types of aid with this one application. Be sure to use the BGSU School Code: 003018.

You may use your BGSU identification number and email account to view your BGSU personal financial aid status and award information online at my.bgsu.edu. Make note of these important dates and get specific information on deadlines. When required, BGSU’s Office of Student Financial Aid & Scholarships (SFA) will contact you to request additional documents that are needed to finalize your financial aid. Most documents may be downloaded and printed here.

For more information, call SFA at 419-372-2651 during business hours. You can also submit questions via our online form. And don’t forget to check out our FAQs!

Military Students & Veterans

BGSU has been recognized by Military Times as one of the nation’s top “Best for Vets” higher education institutions. We are proud of our long tradition as a welcoming community for active-duty service members and military veterans.

Nontraditional and Military Student Services (NTMSS) provides assistance to support you as you make career and educational choices. Beginning, returning to or continuing your college education can pose a variety of challenges. The NTMSS staff can be a valuable resource as you plan and complete your program. We can help you discover and utilize campus resources and develop programs to best meet your needs.

In addition, our military specialists are available to guide you through the application process for various types of financial aid, including Air Force Tuition Assistance, Post-9/11 GI Bill benefits, Montgomery GI Bill, Transfer of Education Benefits, and more.

Contact NTMSS via email or by calling 419-372-8136 to learn how you can take advantage of all of the VA benefits available to you.

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